Shipping policy
At RESVERATROL, we aim to provide fast and reliable shipping for all our customers. Below are the details of our shipping policy, including processing times, delivery options, and costs.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped. In the event of delays due to high order volume or unforeseen circumstances, we will notify you promptly.
Shipping Rates and Delivery
We offer standard and expedited shipping options depending on your location. Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 3-7 business days (depending on location)
- Expedited Shipping: 1-3 business days (depending on location)
Shipping Costs
Shipping costs vary based on your location and the shipping method selected. Any applicable shipping fees will be calculated at checkout.
International Shipping
We currently ship internationally to select countries. Delivery times for international orders vary based on customs regulations and the destination country. Please note that international orders may be subject to additional customs fees, duties, and taxes, which are the responsibility of the customer. RESVERATROL is not responsible for any delays due to customs.
Order Tracking
Once your order has been shipped, you will receive an email with tracking information so you can monitor your package’s journey. If you do not receive your tracking information within a few days of placing your order, please contact our customer service team.
Lost or Damaged Packages
RESVERATROL is not responsible for lost, stolen, or damaged packages. Once the order leaves our facility, it is in the hands of the shipping carrier. If your package is lost or arrives damaged, please contact the shipping carrier with your tracking number for assistance. If you need further support, reach out to our customer service team.
Undeliverable Packages
If a package is returned to us due to an incorrect address or because the carrier was unable to deliver the package, you will be responsible for any additional shipping costs to resend the package.